How we handle inquiry and contact information我们如何处理询盘和联系信息

1. Who we are1. 我们是谁

Changshu Huamao Textile Co., Ltd. Second Branch is a textile manufacturer based in Changshu, Suzhou, Jiangsu, China. We supply high-visibility fabrics, workwear textiles, functional fabrics and related textile products for business buyers.常熟华懋纺织有限公司第二分公司位于中国江苏省苏州市常熟市，是面向企业采购商的纺织品供应商，提供高可视面料、工装面料、功能性面料及相关纺织产品。

2. Information we collect2. 我们收集的信息

When you contact us or submit an inquiry, we may collect the information you choose to provide, including:当你联系我们或提交询盘时，我们可能会收集你主动提供的信息，包括：

• Name, company name, job role and business contact details.姓名、公司名称、职位和商务联系方式。
• Email address, phone number, WhatsApp number or other contact method.邮箱、电话、WhatsApp 号码或其他联系方式。
• Country, market, product interests, fabric requirements, order quantity, certification or testing needs.国家或地区、目标市场、感兴趣产品、面料需求、订单数量、认证或测试需求。
• Messages, attachments or other details you send to help us respond to your inquiry.你发送的留言、附件或其他有助于我们回复询盘的信息。
• Basic website or advertising interaction data, such as the page, form or campaign that led to your inquiry.基础的网站或广告互动信息，例如你提交询盘前访问的页面、表单或广告活动。

3. How we use your information3. 我们如何使用信息

We use inquiry information for business communication and service purposes, including:我们将询盘信息用于商务沟通和服务跟进，包括：

• Responding to product, sample, quotation, testing or certification requests.回复产品、样品、报价、测试或认证资料相关需求。
• Preparing fabric recommendations, price discussions and follow-up documents.提供面料建议、价格沟通和后续资料。
• Communicating through email, phone, WhatsApp or other channels you choose.通过邮箱、电话、WhatsApp 或你选择的其他渠道与你沟通。
• Improving our website, advertising forms and buyer communication process.改进网站、广告表单和采购商沟通流程。
• Meeting applicable business, recordkeeping, compliance or legal requirements.满足适用的业务记录、合规或法律要求。

4. Advertising lead forms and third-party services4. 广告表单和第三方服务

If you submit information through a Meta, Facebook, Instagram or other advertising lead form, the platform may process your information according to its own data policy. After we receive your inquiry, we use the information to contact you about relevant textile products and business requests.如果你通过 Meta、Facebook、Instagram 或其他广告表单提交信息，相关平台可能会根据其自身数据政策处理你的信息。我们收到询盘后，会使用这些信息与你沟通相关纺织产品和业务需求。

We may also use service providers such as website hosting, email, WhatsApp, analytics or form-processing tools. These providers help us operate our website and communication channels.我们也可能使用网站托管、邮件、WhatsApp、数据分析或表单处理等服务商，以支持网站运营和沟通渠道。

5. Sharing your information5. 信息共享

We do not sell personal information. We may share inquiry information only when needed to respond to your request, provide service, work with trusted service providers, comply with law or protect legitimate business interests.我们不会出售个人信息。仅在回复你的需求、提供服务、与可信服务商合作、遵守法律或保护合理商业权益所需时，我们才可能共享询盘信息。

6. Data retention6. 数据保留

We keep inquiry and business communication records for as long as needed to handle the request, maintain buyer communication, support business records and meet applicable requirements. You may contact us to request correction or deletion of your information, subject to reasonable business and legal limits.我们会在处理需求、维持采购沟通、支持业务记录和满足适用要求所需的期限内保留询盘及商务沟通记录。在合理商业和法律限制范围内，你可以联系我们请求更正或删除相关信息。

7. Your choices7. 你的选择

You can choose not to provide certain information, but this may limit our ability to answer your request. You can also ask us to stop contacting you for marketing follow-up or update your business contact details.你可以选择不提供某些信息，但这可能会影响我们回复你的需求。你也可以要求我们停止营销跟进，或更新你的商务联系信息。

8. Contact us8. 联系我们

For privacy questions or data requests, please contact us:如有隐私问题或数据相关请求，请联系我们：