How we handle inquiry and contact information

1. Who we are

Changshu Huamao Textile Co., Ltd. Second Branch is a textile manufacturer based in Changshu, Suzhou, Jiangsu, China. We supply high-visibility fabrics, workwear textiles, functional fabrics and related textile products for business buyers.

2. Information we collect

When you contact us or submit an inquiry, we may collect the information you choose to provide, including:

• Name, company name, job role and business contact details.
• Email address, phone number, WhatsApp number or other contact method.
• Country, market, product interests, fabric requirements, order quantity, certification or testing needs.
• Messages, attachments or other details you send to help us respond to your inquiry.
• Basic website or advertising interaction data, such as the page, form or campaign that led to your inquiry.

3. How we use your information

We use inquiry information for business communication and service purposes, including:

• Responding to product, sample, quotation, testing or certification requests.
• Preparing fabric recommendations, price discussions and follow-up documents.
• Communicating through email, phone, WhatsApp or other channels you choose.
• Improving our website, advertising forms and buyer communication process.
• Meeting applicable business, recordkeeping, compliance or legal requirements.

4. Advertising lead forms and third-party services

If you submit information through a Meta, Facebook, Instagram or other advertising lead form, the platform may process your information according to its own data policy. After we receive your inquiry, we use the information to contact you about relevant textile products and business requests.

We may also use service providers such as website hosting, email, WhatsApp, analytics or form-processing tools. These providers help us operate our website and communication channels.

5. Sharing your information

We do not sell personal information. We may share inquiry information only when needed to respond to your request, provide service, work with trusted service providers, comply with law or protect legitimate business interests.

6. Data retention

We keep inquiry and business communication records for as long as needed to handle the request, maintain buyer communication, support business records and meet applicable requirements. You may contact us to request correction or deletion of your information, subject to reasonable business and legal limits.

7. Your choices

You can choose not to provide certain information, but this may limit our ability to answer your request. You can also ask us to stop contacting you for marketing follow-up or update your business contact details.

8. Contact us

For privacy questions or data requests, please contact us: